Terms & Conditions |
Privacy Policy 

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BOOKING TERMS 

Do I own the photos from my shoot?

No, Minibou Media retains full copyright of all images. However, you receive a commercial usage licence, which means you can use the photos for marketing, branding, and promotional purposes—forever. You can’t resell or claim copyright ownership. If you'd like to arrange a copyright handover, please email our team to organise a quote. 

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What does the commercial usage licence include?

It allows you to:

• Use images on your website, social media, and printed materials

• Promote your business or brand

• Share with collaborators or partners for marketing purposes
  It does not allow resale, sublicensing, or redistribution of the images.

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How do payments work?

• A non-refundable retainer is required to secure your booking

• Full payment is due by the shoot date unless otherwise agreed

• Rates may change, but once you’ve booked, your price is locked in

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Can I purchase the copyright?​

If you would like to arrange a trasnfer, please contact us at owner@minibouau.com. Please note, fees apply. 

When will I receive my photos?

Final images are delivered digitally within [insert timeframe] after your shoot.
Basic retouching is included. If you need extra edits, we can arrange that for an additional fee.

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Can I get the raw files?

Raw files are not included in any of our packages. 

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What’s your cancellation policy?

• Retainers remain non-refundable in the event of a client cancellation. 

• You can reschedule once per booking, subject to availability and notice must be given 14 days before your session.

• No-shows or late cancellations may result in additional fees.*

Can I use content from miniboumedia.com?

All content on this site—including images, text, and branding—is protected by copyright. You may not reproduce or use it without written permission.

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What are the limitations of liability?

Minibou Media is not responsible for indirect or consequential damages. While we strive for excellence, results may vary depending on conditions and client cooperation.

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Can these terms change?

Yes. We may update these Terms & Conditions at any time. Changes will be posted here and take effect immediately.​

 

​PRIVACY POLICY 

INTRODUCTION

This document sets out the privacy policy of The Minibou Group Pty Ltd t/a MiniBou Media ABN (referred to in this privacy policy as ‘we’, ‘us’, or ‘our’).

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We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.

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We are committed to preventing serious invasions of privacy and ensuring the protection of your personal information, so you can contact us using the details below if you have any questions or concerns.

By providing personal information to us, you consent to our storage, maintenance, use and disclosure of personal information in accordance with this privacy policy.

We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.

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TYPES OF PERSONAL INFORMATION WE COLLECT

The personal information we collect may include the following:

(a) name;

(b) mailing or street address;

(c) email address;

(d) social media information;

(e) telephone number and other contact details;

(f) age;

(g) date of birth;

(h) credit card or other payment information;

(i) information about your business or personal circumstances;

(j) information in connection with client surveys, questionnaires and promotions;

(k) your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;

(l) information about third parties; and

(m) any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you.​

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HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information either directly from you, or from third parties, including where you:

(a) contact us through our website, including via any online contact form;

(b) receive goods or services from us;

(c) complete or sign documents electronically, including through e-signature platforms;

(d) submit any of our online sign up forms;

(e) communicate with us via email, telephone, SMS, social media applications or otherwise;

(f) interact with our website, social applications, services, content and advertising; and

(g) invest in our business or enquire as to a potential purchase in our business.

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We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.

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We may use Google Analytics to collect and process data, including when you use third-party websites or apps. To find out more see How Google uses data when you use our partners’ sites or apps.

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USE OF YOUR PERSONAL INFORMATION

We collect and use personal information for the following purposes:

(a) to provide goods, services or information to you;

(b) for record keeping and administrative purposes;

(c) to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;

(d) to improve and optimise our service offering and customer experience;

(e) to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;

(f) to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);

(g) to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and

(h) to consider an application of employment from you.

We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient has similar legal safeguards and deals with such personal information in a manner consistent with how we deal with it.

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SECURITY

We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.

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LINKS

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

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REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION

If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

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If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.

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COMPLAINTS

If you wish to complain about how we handle your personal information or believe your privacy has been seriously invaded, please contact us using the details provided below with your name and contact details. We will investigate your complaint promptly and respond within a reasonable timeframe.

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CONTACT US

For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Name: Carissa Crowell

Email: owner@minibouau.com

Our privacy policy was last updated on 4 December 2025